Fritz Carigo
Morong, Rizal, Philippines
App/Cloud Analyst
Local Time - 08:53 AM
About Me
I am a dedicated professional with a background in Microsoft 365 and as a Technical Support. As a Technical Support Specialist, my role is to provide assistance and support related to technology, primarily through diagnosing and resolving issues that users may encounter.
Here’s a brief overview of what I can offer in this capacity:
1. Problem Diagnosis and Troubleshooting:
• Quickly identify the root cause of technical issues.
• Provide step by step guidance to resolve hardware and software problems.
2. Customer Assistance:
• Offer support via chat, providing clear and concise instructions.
• Assist with setup, configuration, and maintenance of devices and software.
3. Technical Knowledge:
• Proficient in various operating systems, applications, and hardware components.
4. Communication Skills:
• Ability to explain complex technical concepts in simple terms.
5. Customer Satisfaction:
• Aim to provide a positive support experience.
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$7/hr
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