Gabriella Dunn
Nairobi, Kenya
Sales/Marketing Manager and customer service representative
Local Time - 04:03 AM
About Me
I have extensive experience in sales, marketing, and customer service, with a strong background in high volume office environments and the airline industry. As a Sales and Marketing Manager at Reynard Africa, I identified market trends and managed key accounts, boosting customer satisfaction, leads, and revenue. As a Tours and Travels Consultant, I coordinated travel arrangements, negotiated deals, and implemented marketing strategies, enhancing customer satisfaction and sales growth.At Fly SAX, I worked as a Reservations and Ticketing Agent and Cabin Crew, handling reservations and ensuring excellent in flight service. My role as a Sales and Customer Service Representative at Vivo Activewear honed my skills in promoting products, cultivating customer loyalty, and exceeding sales targets. Proficient in Microsoft Office, customer service, and reservation software, I excel in time management, conflict resolution, and critical thinking.
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