Gashon Smith
Spanish Town, Jamaica
Customer Success Manager
Local Time - 04:41 PM
About Me
I am an experienced Customer Support Professional, who has had
over 13 years of work related experience at every level working in
fast paced customer centric environments since[removed]I have worked
as a frontline agent for over 8years and as such have honed my
soft skills which allow me to have a unique perspective of being a
customer first, and as such am well versed in the expectations of
todays customer. I have supported multiple clients, campaigns, and
projects ranging from inbound customer service, outbound customer
service, telemarketing/ telesales, advertising sales, market research/
surveys, direct selling, billing & retention, healthcare insurance, and
technical support telco, and outbound loan sales. Ive worked at all
levels, namely, tier 1 agent support, tier 2 supervisor/ escalations,
and tier 3 team lead/ team manager within the BPO Call Center
Industry, on all types of voice, chat, and back office accounts.
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$8/hr
Total Earnings
$ 0
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