About Me
Detail oriented and customer focused Technical Support Specialist with 5 years of experience providing expert technical assistance, troubleshooting, and resolving complex hardware, software, and network issues. Proficient in offering first line support for end users, handling service tickets, and managing system configurations. Adept at simplifying technical concepts for non technical users, ensuring high levels of satisfaction. Passionate about ensuring seamless operations and improving user experience through effective support.
My Expertise
Key Skills:
IT Asset Management ( SAM+HAM)
ServiceNow
Azure Cloud Migration
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$35/hr
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