About Me
Experienced IT professional with 20+ years in IT support, service desk operations, and technical troubleshooting. Skilled in Microsoft 365, Azure AD, Intune, and IT asset management. Proven track record in enhancing operational efficiency, managing global IT environments, and ensuring SLA compliance. Adept at resolving complex technical issues, improving service delivery, and optimizing system uptime. Seeking a remote IT support role where I can leverage my expertise in troubleshooting, service desk operations, Microsoft 365, and Azure AD to optimize system performance, improve user experience, and contribute to IT asset management strategies.
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