Gerver Ira
Santa Maria Bulacan, Philippines
Customer support/Customer service representative/Sales Development rep
Local Time - 06:40 AM
About Me
With experience of almost 7 years as a successful Customer service representative, Customer sales representative, and Sales development representative. Can work with less supervision. Critical thinker and problem solver. Emotional Intelligence, Time management and prioritization.
I supported US based companies like Sears Home Delivery Large appliances AT&T U verse and Tranzact Medicare.
Ive been one of the case managers who handles de escalations to ensure that we provide excellent customer satisfaction. Retention.
Passionate in providing great service for both customer and client satisfaction.
Strengths:
*Customer Interaction & Relationship Management
* Empathy and Emotional Intelligence
*Customer care specialist
*Sales Specialist
*Cold/Warm calling.
*Time Management and Prioritization
*Familiar with Zendesk and CRM
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$6/hr
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