About Me
I am a dedicated IT professional with a strong academic foundation, holding an M.Tech in System Engineering 2021 and a B.Tech in Information Systems 2019 from Birla Institute of Technology & Science. With extensive experience as a Technical Support Engineer, I have expertise in troubleshooting enterprise storage systems, including Clariion, VNX, and Isilon storage arrays. My work has involved handling all support channels—Dial Home, VIC Web, and Chat—while ensuring high quality customer resolutions.
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