About Me
Highly motivated and results oriented Customer Service Specialist with 5 years of experience exceeding customer expectations. Possesses a strong foundation in written and verbal communication, honed through a Bachelors degree in English Literature from UIN Sunan Kalijaga Yogyakarta. Adept at utilizing various computer programs like Microsoft Office Suite, CRM systems Zendesk, Salesforce, Front, HubSpot, email management software, and possesses a strong understanding of omnichannel customer service strategies. Proven ability to actively listen, analyze customer concerns, and develop effective solutions while maintaining a positive and professional demeanor.
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$6/hr
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