Olongapo City, Philippines
Customer Service / Team Leader / Virtual Assitance
Local Time - 07:29 AM
About Me
I am a dedicated and hardworking professional with over 4 years of experience in customer service, including 1 year in technical support. Over the past 8 months, I’ve honed my leadership abilities as a team leader, where I’ve further developed my skills in problem solving, team motivation, and performance management. I’m highly proficient in effective communication, conflict resolution, and relationship building, which has enabled me to manage customer interactions efficiently and empathetically.
My background in technical support has enhanced my troubleshooting abilities and technical proficiency, allowing me to resolve customer issues with precision. Additionally, my experience includes expertise in billing, reconciliation, retention, and customer relationship management CRM software. I thrive in dynamic environments and embrace opportunities for growth, continuously striving to exceed expectations and drive positive results.
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$7/hr
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