About Me
I have over 5 years of experience in customer support, with a strong focus on delivering excellent service through various channels including email, calls, and live chat. Notably, I have 2 years of dedicated experience in live chat supportFreshchat where I efficiently handled multiple customer queries in real time, ensuring prompt and accurate resolutions. My background also includes working with platforms like Zendesk to manage and resolve tickets effectively. I take pride in my ability to communicate clearly, multitask efficiently, and maintain a high level of customer satisfaction.
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