About Me
I am a highly motivated and results driven customer support, sales, telemarketing and lead generation specialist with five years of experience driving business growth through exceptional customer service, strategic sales and targeted lead generation.
I have good communication, problem solving and relationship building skills with a proven track record of delivering 95% first call resolution rates in customer support. I consistently exceeded sales targets by 20 30% through effective needs assessment and solution presentations. I am also proficient in CRM software Salesforce, Zendesk and sales tools Hubspot, Zoho.
My experience in software and technology, financial services, healthcare and E commerce was truly great. I have a good personal quality in paying attention to detail and also adaptable and resilient in fast paced environments.
I am available for consulting services to optimize customer support and sales operations.
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