About Me
With over 11 years of experience in Customer Service, including substantial tenure with a U.S. based company, I have developed advanced skills in customer service techniques, negotiations, and KPI report preparation. My role encompassed identifying customer needs, cultivating effective communication, and addressing issues through various channels to ensure high levels of satisfaction. I am proficient in managing multiple tasks, prioritizing responsibilities, and adhering to deadlines, demonstrating a proven ability to adapt and perform effectively in diverse environments, including a two year Work & Study exchange program in Ireland.
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