About Me
I studied Economics in college as I am passionate about research and expanding my knowledge about SDGs , during the time when I was a student I started working as customer care rep, it was great for a first job I learned a lot about ways to communicate with customers to represent the business, main thing my first job helped me with was improving my fluency in English, and other skills I learned from my previous job related to operations included navigation of CRM systems, data entry of notes and customers information into the system, and handling customers interactions to provide best quality.
I was able to maintain the highest scores of customer satisfaction KPI among my peers.
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