About Me
. I hold a Bachelor’s in Business Administration and Master’s degree in Human Resources and Finance from Punjab technical university., which have provided me with a strong foundation in business principles and strategic thinking. Over the past 18 months, I’ve worked as a Customer Care Executive for a telecommunication company by the name Teleperformance. where I’ve honed my skills in delivering exceptional customer service.
In this role, I’ve had the opportunity to support customers from various regions, including the US, Canada, the UK, and Ireland. I’ve handled customer inquiries and concerns via multiple channels, such as live chat, WhatsApp, emails, and voice calls. This experience has equipped me with a solid understanding of diverse customer needs and the ability to address them efficiently and effectively. I have also maintained a high target of sales as well.
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