About Me
My name is Harman I was belong to Punjab but currently raised in Delhi born while coming to education and experience I have completed my graduation from Delhi University after graduation i have joined the Concentrix company. This was the contract basis job and my contact was for 1 year. I was joined the company as a customer care representative for amazon process. In my previous company my job responsibility was to solved the queries of the US Client
Queries be Like:
Why my product got delivered late?
My product is damage so how can i return this product?
How to get offer for my product in amazon app at the time of placing order?
In how much time I would get the amount of the return order?
My product was missing in the box so How can i replace my order?
I have handled all the queries with satisfied resolution over the chat and my performance was totally based on my KPIs in my previous organization.
And my KPI was:
CSAT
AHT
Explore & Appreciate my Work
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Certifications
$9/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
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Total Refund
0
Contest Completed
0
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