About Me
With over a decade of experience in the healthcare and customer support industries, I’m a detail oriented Registered Nurse turned Virtual Assistant. Since 2012, I’ve been thriving in remote roles, helping businesses succeed by offering reliable, efficient, and compassionate support. My diverse experience includes over five years in chat and email support, primarily within the tech sector, assisting clients worldwide with inquiries, technical issues, and billing matters.
Skilled in tools like Slack, Zendesk, Zuora, Xero, and Microsoft Office, I am a fast learner who adapts quickly to new systems and workflows. My background as an RN has honed my empathy and attention to detail, which I bring into every interaction. I am committed to building meaningful customer experiences while maximizing productivity and upholding a professional work ethic.
In my personal life, I value family time, especially with my three boys, and enjoy balancing my work from home role with being there for them. I
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