About Me
Hello! My name is Ian, but most of my friends and colleagues call me Iana. I’m excited to share a bit about myself. I have over five years of experience in the BPO industry, specializing in customer service, order entry, forum moderation, billing, technical support, fraud analysis, and data entry. Throughout my career, I’ve worked on various projects that have sharpened my skills in customer relations and managing diverse customer interactions.
I’ve gained proficiency in software applications like Canva, Microsoft Office including Excel, and Amadeus. My training across different account types in the BPO industry has further enhanced my ability to deliver effective results.
What distinguishes me from other applicants is my ability to connect with a diverse range of people effortlessly and authentically. Additionally, my eagerness to learn and adapt to industry demands is a strong asset.
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