About Me
Hello,
my name is Ikenna Okafor ,With my 4years as a Customer Relations officer/ advisory for a shipping company I have upscaled my skills. Im proficient in English. Admist different administrative roles, I am able to handle and manage your bookings and appointments using softwares like Calendly and Picktime to ensure that there’s no conflict in your daily schedule and also manage the customer to ensure their attendance for the specified meeting. With the application of some project management tools like Monday.com, Click up etc, I can confidently collaborate with team members to ensure the detailed completion of different tasks. Also, with the mindset that our Customers are top priority for a thriving business, I can navigate through different CRM’s and communication tools Hubspot, Intercom, Asana, so as to mange customer complaints real time live support and also keep a comprehensive database of our customer’s details to ensure customers satisfaction.
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$15/hr
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$ 0
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