JENNIFER CHACON

Cúcuta, Colombia

2 months ago

COORD. OF OPERATIONS IN CONTACT CENTER/ CUSTOMER SER. REP. & VOICE OVE

Local Time - 11:10 AM

Current Availability

Full-time : 30+ hrs/week

About Me

I studied Social Communication and
Media, and Commercial Management
and Telemarketing in Contact Centers. I
have over 3 years of experience as a
Customer Service
Repr. &
Technical Support Agent, specializing in
resolving customer issues via chat, email,
and tickets.
I am a dynamic and creative individual with
a strong ability to develop solutions that
meet customer needs and enhance service
quality. Currently, I am pursuing a virtual
course
in
Project
Management
at
Colorado University to further expand my
expertise.
I previously worked for a visa processing
company,
assisting
applicants
with
business and tourism visa applications,
providing
accurate
information,
and
resolving inquiries.

Additionally,
I
have
8 years of experience as a Community Manager
Assistant for an entertainment company and as an Events Staff Coordinator forfive star hotels in the Middle East, China, India, among other Countries. My other skills as a voice over have enabled me to contrib