About Me
Experienced IT professional with a strong background in technical support and service management, having worked across various industries including education technology, financial services, and IT security. Demonstrated expertise in troubleshooting complex hardware, software, and network issues, along with a proven track record in utilizing CRM and ITSM tools like ServiceNow and Zendesk. Adept at leading teams, optimizing business processes, and enhancing customer satisfaction through exceptional service delivery.
My Expertise
Key Skills:
IT Asset Management ( SAM+HAM)
ServiceNow
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$11/hr
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$ 0
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