About Me
My name is Jahaziel Fernandez, and I am confident that my background in payment processing and customer service makes me a strong candidate for this role.
In my previous role as a Payment Specialist at Philippine Business Bank from April 2013 to April 2017, I gained valuable experience in handling financial transactions with precision and accuracy. This role honed my attention to detail and commitment to maintaining the highest standards of confidentiality, skills that are crucial in a customer service industry.
Subsequently, as a Customer Service Associate at Concentrix from April 2018 to April 2023, I developed exceptional communication skills and a customer centric approach. This experience equipped me with the ability to interact effectively with diverse individuals, ensuring a positive and supportive experience for clients.
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