About Me
I have started as a Customer Service Representative on the year 2012 and I have supported UK and US customers. I am resolving their inquiries over the phone and I am also communicating with clarity to our customers through email. In the same field, I have been part as well of a back office team. Problem analysis and problem-solving had been edified to us as part of our training. Giving customers beyond satisfaction and helping them is my goal.
I am also a Collections Specialist and I have supported US clients and currently supporting Australian clients. Providing customer service regarding collection issues, process and review account adjustments. Responsible for monitoring and maintaining assigned accounts and accountable for reducing delinquency of it. Having the ability to prioritize and manage multiple responsibilities is one of my skills.
Looking forward to hearing from you soon!
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