About Me
I’m Jay Patel, a network and helpdesk technician with a strong passion for technology and problem solving. Over the past few years, I’ve had the chance to dive into both network administration and technical support roles, gaining hands on experience and constantly refining my skills. Whether it’s troubleshooting complex network issues, designing network infrastructures, or delivering customer support, I enjoy finding solutions that enhance efficiency and user experience.
My journey began at St. Clair College in Windsor, where I earned my Computer System Technician – Networking diploma with a high GPA. During my time in college, I was exposed to a variety of networking concepts, and I found myself particularly drawn to the intricacies of how networks operate and communicate. I also earned several certifications in Cisco networking, Azure administration, and IT support, which solidified my technical knowledge and prepared me for real world challenges.
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