Jeramae Bado
Cagayan de Oro, Philippines
Customer Service & Technical Support Specialist | BPO Industry Profess
Local Time - 08:48 PM
About Me
I am a dedicated and results driven customer service professional with nearly three years of experience in the BPO industry. My expertise spans customer service and technical support, having worked with leading companies such as Concentrix, Teleperformance, and Ubiquity.
With a Bachelor’s degree in Secondary Education majoring in English from MSU Naawan, I have honed strong communication skills that allow me to effectively engage with customers, resolve concerns efficiently, and deliver high quality support. I have experience handling back office technical support as well as frontline customer service, ensuring a well rounded skill set in problem solving, conflict resolution, and customer satisfaction.
I am passionate about creating positive customer experiences and continuously improving service delivery. I aim to contribute my skills to a dynamic organization where I can help drive customer success and operational excellence.
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$20/hr
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