About Me
With over four years of experience as a technical support specialist across the tech BPO and retail fashion industries, I have developed a robust skill set. My extensive background in computing, automation, and customer support, combined with my proven track record of resolving complex technical issues efficiently, makes me a strong technical support engineer.
In my recent position as a Cloud Support Engineer at Microsoft via Tek Experts, I managed to resolve over 200 Microsoft Azure Subscription tickets within ten months, maintaining a customer satisfaction score of[removed]This achievement highlights my ability to handle high volumes of inquiries while ensuring exceptional service quality. I am adept at troubleshooting and communicating complex technical issues to clients through various channels, ensuring they receive the support and education needed to resolve their issues.
I am available to work in a time zone different from my current time zone.
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$30/hr
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