Joanne Rotich
Nairobi, Kenya
Customer Care Assistant , Teacher, Personal Assistant, Project Manager
Local Time - 09:01 AM
About Me
I am a highly motivated, growth oriented, team player with the ability to work under minimum supervision and remain calm when handling challenging situations. Seeking a Customer Service Agent position where I can utilize my excellent communication skills to actively listen to customers to ensure that I understand their issues, quickly and accurately resolve them, build a good relationship between the company and customers, bring customer satisfaction and surpass the organization’s targets and goals.
My Expertise
Explore & Appreciate my Work
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· Making and answeringphone calls to answer questions and address the clients’ complaints to ensure...
0 Rated
· Ensuring that the Supply Partner hits their target. · Managing the relationship with the Supply P...
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My Education
University of Nairobi
Masters • Master of Arts in Project Planning and Management
2021 - 2024
University of Nairobi
Bachelors • Bachelor of Education, Arts - English and Literatu
2014 - 2018
A.I.C Litein Girls High School
High School Certificate • Kenya Certificate of Secondary Education
2009 - 2012
Work Experience
Certifications
Women and Leadership
European Business University
Issued- Mar, 2022
Digital Customer Service
Generation Kenya
Issued- Apr, 2022
Skill: Customer service
$18/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
0
Feedbacks
0
Followers
Total Refund
0
Contest Completed
0
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