Joseph Okongo

Are you looking for a seasonal lead Generation professional to fuel your sales pipeline and Bost .your revenue?. Look no further with 10 years of experience in the field I excel at identifying and nurturing high quality leads that convert into loyal clients.my expertise lies in 2B2 lead generation and Im committed to helping businesses like yours grow and thrive
As a Call Center Representative my duty is to complete customer services tasks that ensure customers have the information and assistance I need and maintain the company’s positive reputation. I often have the following responsibilities:

1.Take customer calls and provide accurate, satisfactory answers to their queries and concerns
2.De escalate situations involving dissatisfied customers, offering patient assistance and support
3.Call clients and customers to inform them about the company’s new products, services and policies
4.Guide callers through troubleshooting, navigating the company site or using the products