About Me
I have successfully earned a Bachelors degree in Business Administration. Despite not pursuing a career directly aligned with my academic background, I have excelled and achieved success in the field of customer service. I worked at a BPO company for 5 years, specializing in resolving customer concerns through email, chat, and phone. Consistently showing up at work has honed my skills in multitasking, communication, adaptability, efficiency, and effectiveness.
I believe that while anyone can acquire skills for any career, achieving excellence requires a positive attitude and strong personality. I am well suited for this role because I understand the importance of compassion in addition to technical skills. My approach focuses on customer centricity, ensuring that issues are not only resolved but that customers feel heard and understood. I am confident that my values and character will contribute positively to your companys growth.
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