Kelechi Oganeze

With five years of experience as a dedicated Customer Service and Technical Specialist, I have honed my ability to provide top tier support while bridging the gap between technical solutions and customer needs. My expertise spans Cloud Computing, IT Infrastructure, and Customer Relationship Management CRM, allowing me to troubleshoot complex technical issues efficiently while ensuring an excellent customer experience.

I am skilled in diagnosing and resolving technical problems, implementing cloud based solutions, and optimizing IT operations to enhance business performance. My ability to communicate technical concepts to non technical users, combined with a strong problem solving mindset, has helped drive customer satisfaction and retention.

Passionate about technology and customer service, I thrive in dynamic environments where I can apply my technical knowledge to improve service delivery, streamline processes, and enhance overall customer engagement. Always eager to learn and ad