Nairobi, Kenya
ICT Support Specialist | Graphic Design | Web Developer | Full Stack
Local Time - 02:25 PM
About Me
Dynamic and results driven IT professional with over a year of hands on experience as a Technical Support Specialist. Adept at diagnosing and troubleshooting hardware and software issues, providing expert technical support, and offering guidance on product usage and configuration. With a strong background in ICT support, cybersecurity, and database administration, I excel in collaborating with cross functional teams to resolve complex issues. I am proficient in using support ticketing systems and maintaining detailed documentation of customer interactions. Armed with a Bachelors degree in Mathematics & Computer Science and industry recognized certifications in cybersecurity and networking, I am committed to delivering exceptional customer service and staying updated with the latest industry trends. I am eager to leverage my skills to contribute to the success of your team as a Technical Support Specialist.
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$20/hr
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