About Me
Provide technical support for hardware, software, and network related issues.
Perform routine system maintenance tasks, such as updates, patches, and backups.
Troubleshoot and resolve system and network issues promptly.
Assist end users with technical problems and provide training when necessary.
Respond to help desk tickets, emails, and phone calls in a timely and professional manner.
Collaborate with other IT professionals to address user needs.
Monitor system performance and ensure the availability and reliability of IT infrastructure.
Configure and manage servers, storage, and network devices.
Implement security measures to protect systems and data.
Create and maintain documentation for system configurations, procedures, and troubleshooting guides.
Keep records of system changes, upgrades, and incidents.
Work closely with other IT teams, such as network administrators, database administrators, and developers.
Collaborate with vendors for support and issue resolution.
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$5/hr
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