About Me
As a Customer Support Executive, I have successfully achieved targets by resolving customer issues in the shortest time possible, significantly enhancing the efficiency of our support operations. My proactive approach led to the improvement of chat handling procedures, streamlining interactions, and reducing response times. I played a crucial role in elevating team performance by developing and implementing exceptional customer handling procedures and facilitating consistent and high quality service. Additionally, I contributed to identifying major customer issues by analyzing data provided by teammates, allowing us to address root causes and implement effective solutions. My efforts have improved individual and team performance and enhanced overall customer satisfaction and service quality.
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$2/hr
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