Laura Castro
Santiago de Cali, Colombia
Bilingual Spanish & English customer support specialist
Local Time - 01:45 PM
About Me
Bilingual Spanish & English customer support specialist with 1 year of experience delivering top tier live chat support for Web3, and decentralized finance. Skilled in troubleshooting technical issues, resolving customer inquiries in real time, and ensuring seamless user experiences. Adept at using live chat software and CRM tools to maintain effective communication, exceed performance metrics, and contribute to service improvements. Known for a patient, solution oriented approach and the ability to break down complex technical concepts for users of varying technical backgrounds.
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$5/hr
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