Lawrenta Okrakpor
Lagos, Nigeria
Customer service representative/ Call center agent
-
Local Time - 08:30 AM
About Me
My name is Lawrenta ,and I am a dedicated customer service professional with four years of experience in delivering outstanding support. I have a strong background in handling customer inquiries, resolving issues efficiently, and ensuring high customer satisfaction. Currently, I am enhancing my expertise through a professional call center customer service course, aiming to excel in remote customer support.
I hold a Bachelors degree in Criminology and Security Studies, which has strengthened my analytical, problem solving, and communication skills.
Some of my key achievements include consistently exceeding customer satisfaction targets, receiving recognition for excellent service delivery, and successfully managing high call volumes while maintaining quality. My ability to adapt, stay customer focused, and continuously improve has helped me thrive in the industry.
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$12/hr
Total Earnings
$ 0
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0
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