About Me
With three years of customer service experience, excellent communication and problem solving skills, and a proven track record of exceeding performance targets, I am confident in my ability to contribute positively to your team and enhance customer satisfaction.
In my current role as an International Student Advisor, I assist applicants with their scholarship applications via phone calls, emails, and in person consultations. This position has honed my ability to listen actively, communicate effectively, and adapt to diverse situations and customer needs. My previous experience as a Contact Center Agent at MultiChoice, where I supported GOtv and DStv subscribers, further developed my customer service skills and familiarized me with various CRM systems, including TASCAR and UNISIS.
My dedication to providing excellent customer service is demonstrated by my consistent achievement of monthly targets, both in call rates and overall performance.
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$10/hr
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