Lindelwa Duze

I am Help Desk Specialist with eight years of experience providing technical support to clients experiencing a wide range of software and hardware issues, I feel that I have the necessary skills to succeed to any position. , and I would love the opportunity to contribute to your talented team of professionals. During my previous role as a Help Desk Consultant at Afrihost, I delivered fast support to over 30 clients each day and helped troubleshoot and resolve their IT issues, resulting in an average customer satisfaction rating of 4.9 on a five point scale. In my recent role as Software Support Technician at Oryx Systems, I have helped clients install and upgrade hardware and software systems, provided basic computer training to clients in five major continents and provided high level technical support and assistance that includes software troubleshooting and problem solving. With my extensive knowledge of both computer hardware and software, my excellent diagnostic skills.