Mahendran

Dear team,

I am looking for a part time job. To emulate myself to an environment where I can exhibit my skills coupled with my deep functional knowledge and ideas in the competitive field. I am working in a BPO and I have vast experience in international customer and client services for the past 14 years. During this tenure I have also attended various training courses like Customer Service Etiquette, Business Email Writing, Basics of MS Office, Emergency and First-aid Procedures, Business English Communication. Experienced in shift supervision. Monitoring calls and giving feedbacks in terms of Quality Parameters, Reword a complex manual to simplify it for non-native English speakers. Monitor payments and schedule future payments. Coordinate payment schedules and shipping. Manage accounts receivable and billing services. Maintaining Book of Accounts Manually and System – Tally 6.3 Follow up with the customers for the outstanding amounts.

I look forward to hearing from you.

Mahen