Mahmoud Mohsen-Freelancer in Sharjah,UAE

Mahmoud Mohsen

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Sharjah, UAE

German customer relations specialist

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Local Time - 04:49 AM

Current Availability

Full-time : 30+ hrs/week

About Me


Dear Hiring Manager,

I am writing to express my strong interest in the position, as advertised. With a solid background in customer service and proven leadership skills, I am confident in my ability to contribute to the success of your team.

In my previous role as a contact center supervisor, I successfully led a team of customer service representatives to consistently meet and exceed performance targets. Through effective coaching and mentoring, I fostered a positive and productive work environment, resulting in improved customer satisfaction and increased team morale.

I am passionate about delivering exceptional customer experiences and am adept at utilizing data driven insights to drive continuous improvement in operational efficiency and service quality. I am also skilled in implementing and optimizing contact center technologies to streamline processes and enhance customer interactions.

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