About Me
I am a dedicated and technically skilled IT Support Specialist with a strong background in providing first class technical assistance to end users. With over 7 years of experience in the field, I have developed a deep understanding of troubleshooting, problem solving, and customer service. My expertise spans various operating systems, software applications, and hardware components, enabling me to diagnose and resolve technical issues efficiently.I am adept at managing help desk tickets promptly and effectively, ensuring minimal downtime and maximum productivity. My communication skills, both verbal and written, allow me to explain complex technical concepts in clear terms to users of varying technical proficiencies. I am committed to delivering exceptional customer service, consistently going above and beyond to meet and exceed user expectations.
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$100/hr
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