About Me
As a seasoned leader in Customer Service and Project Management, I am characterized as a visionary pioneer, strategist, and tactician, with a consistent record of delivering extraordinary results in growth, revenue, operational performance, and profitability. With over 12 years of experience in delivering digital transformation projects, I am now a Customer Success Manager at Glue Up, I advocate as a single point of contact for clients, responsible for handling high touch account management in the CRM, Events & Membership System Tech space. I have a proven track record of reducing customer churn rates, handling renewal costs, and implementing process improvement initiatives.
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