Mark Cao

I am applying for the Customer Service position with a strong passion for helping people and providing top notch service. Over the years, I’ve developed my ability to handle customer inquiries, complaints, and feedback, always striving to resolve issues with a calm, professional approach.

Key Skills & Experiences:

Excellent at managing customer inquiries and addressing concerns, both over the phone and in person
Skilled in staying patient and empathetic, even in challenging situations
Strong communication skills, with the ability to explain information clearly and effectively
Comfortable working in fast paced environments and able to juggle multiple tasks
Quick learner, adaptable, and always looking for ways to improve customer service processes

Education:

AMA College

Professional Experience:
I’ve worked in customer service roles where I’ve handled everything from resolving complaints to assisting customers with their needs. My focus has always been on providing a positive experie