Santa Rosa Laguna, Philippines
Customer Support and Operations Supervisor Compliance and Quality
Local Time - 11:14 AM
About Me
I am a dynamic and results driven professional with over a decade of experience in customer service, compliance, operations, and technical support. My career has been defined by a strong ability to thrive in high pressure environments, delivering exceptional service and leadership across industries such as telecommunications, property management, education, and energy retail.
I have a proven track record of leading teams, improving processes, and ensuring quality standards in roles such as Compliance Team Leader and Operations Team Leader. My expertise includes quality assurance, customer support, team coaching, and process improvement, with a focus on driving customer satisfaction and operational efficiency.
I am highly organized, detail oriented, and skilled in leveraging tools like Microsoft Office Suite and chat platforms such as Intercom to enhance customer interactions. My strong communication skills, combined with a passion for problem solving, enable me to effectively manage
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