About Me
Experienced Customer Service Associate swiftly adapts to new situations, company cultures and work processes. Skilful in promoting current sales, processing transactions, and handling customer complaints. Strong proficiency in POS system operation paired with superior customer service and communication abilities.
I have been involved in the BPO industry since 2008, beginning my career as a call centre agent and progressively advancing to roles such as Quality Analyst and Trainer. Currently, I serve as a Customer Service Advisor for Amazon North America. With over 13 years of extensive experience across various processes in the US, UK, Canada, and the Middle East, I have worked in sectors including mortgage origination, telecommunications, entertainment, multiverse, real estate, and social media management. My expertise encompasses direct engagement with both B2B and B2C clients, covering all aspects from sales to post sales and customer service through various channels such as chat, em
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$14/hr
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