About Me
As a Customer Experience and Support Associate, my commitment to service excellence is evident in my streamlined e commerce/retail operations and robust customer relationships. My relevant experience includes the following highlights:
Strategically solving customers needs, clarifying information, researching every issue, and providing swift solutions.
Solid knowledge of CRM platforms.
Excellent typing skills with a speed of 50+, proven track record of achieving KPIs: 4.5 CSAT and close tickets in under three minutes.
Ability to articulate thoughts and express ideas effectively using oral, written, and non verbal communication.
I strive to exceed expectations, ensuring every customer interaction adds value and solidifies trust. This approach builds customer relationships, and drives brand loyalty.
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$20/hr
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