About Me
A dedicated, detail oriented and result driven professional with strong organizational skills and a diverse background in management, finance, and customer service, Continuously strives to deliver exceptional experiences to customers and optimize business operations for success. Currently, pursuing a Master of Business Administration degree at Daystar University, with a focus on marketing, to enhance personal skills and knowledge in this dynamic field. As a Customer Experience Assistant, key achievements have been successful implementation of departmental SLA measures and conducting quarterly CSAT assessments, leading to a substantial improvement in customer satisfaction and retention.
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