Mercy Kiplagat-Freelancer in Nairobi,Kenya

Mercy Kiplagat

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Nairobi, Kenya

IT support specialist

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Local Time - 08:06 PM

Current Availability

Full-time : 30+ hrs/week

About Me


I have a Bachelors degree in Computer Science and one year of experience working as an IT Support Specialist.I honed my technical skills in a range of areas, including operating systems, networking, hardware, software, and customer service. My proficiency in Windows and Linux operating systems, coupled with my understanding of TCP/IP, DNS, DHCP and VPN technologies, allows me to troubleshoot and resolve a variety of technical issues efficiently.My strong technical acumen is complemented by my excellent communication skills, which enable me to explain complex technical issues to non technical users effectively. I am dedicated to providing top notch customer service and ensuring user satisfaction

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