Mercy Wanjiku

A highly motivated and diligent professional who is committed to developing long term productive relationships with clients and employers, with over 8 Years’ experience in providing exceptional customer service, complemented by foundational training in supply chain management. Proven in developing corporate customers’ interest in the company by correctly identifying their needs and problems through offering them personalized services and taking appropriate corrective action where needed, thereby increasing the client retention ratio significantly and bringing more revenue to the company. With an understanding of business ethics, outstanding problem solving skills, attention to detail and effectiveness in communication, I seek to add unique value to any team, project or organization I am a part of. My next role lies with an ambitious organization that requires an all rounded professional who will work passionately to create a great customer experience for all clients.