MICHAEL BENNETT

A highly experienced and passionate professional with over 25 years in the betting and gaming sector, specializing in compliance, customer support, player protection, and risk management. I have a deep understanding and love for all sports, which has fueled my career and driven my commitment to promoting a responsible and enjoyable gaming environment. My roles as Safer Gambling Officer at DAZNBET and William Hill in Gibraltar have equipped me with extensive expertise in player protection, compliance, and customer due diligence CDD.

With a strong foundation in risk analysis, decision making, and investigative skills, I excel at identifying potential risks and markers of harm, assessing customer profiles, and implementing effective strategies to support vulnerable members. I am adept at handling sensitive customer interactions across multiple channels, including phone, email, and live chat, while maintaining a high level of empathy, professionalism, and accuracy in all communications.