About Me
I am Michael Manoy Gabay, a highly experienced Technical Support Representative with over 9 years of IT support and help desk experience. I hold a Bachelors degree in Computer Science from ACSAT and specialize in providing end to end support for software, hardware, networks, and devices. I’m skilled in troubleshooting, remote assistance, ticket management, and customer service.
Most recently at Micro Sourcing Philippines, I supported clinics by customizing forms and resolving technical issues. Previously at HCL Technologies, I handled Xerox XBS support, including monitoring systems and remote troubleshooting via LogMeIn Rescue. My background also includes roles at AFNI, Atos, Collabera, and others, where I honed my problem solving and communication skills.
I’m known for being reliable, tech savvy, and customer focused. Outside work, I enjoy basketball, movies, gaming, and researching history and technology online.
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