About Me
Dynamic IT professional with over 7 years of experience specializing in web development, programming, IT support, system administration, networking, and graphic design. Proven expertise in diagnosing and troubleshooting hardware, software, and network issues, providing end user support, and optimizing IT environments. Skilled in technical documentation, user training, and managing hybrid Windows and macOS environments. Proficient in incident management and project delivery, with a strong focus on delivering exceptional customer service.
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